Skimmer Review 2026: Pricing, Features, Pros & Cons
Pool service software for the modern pool pro
What is Skimmer?
Skimmer is America's most widely used pool service management platform, designed specifically for pool and spa service professionals. Founded in 2017 in Austin, Texas, the company has grown to serve over 29,000 pool professionals managing more than 700,000 pools across North America.
The platform offers an all-in-one solution for route management, customer communication, invoicing, and chemical tracking. In October 2024, Skimmer raised $74 million in Series C funding from Mainsail Partners, bringing their total funding to $84 million.
Skimmer Pricing (2026)
- Route management
- Customer portal
- Service emails
- Basic invoicing
- Texts: $0.029 each
- Everything in Getting Started
- Unlimited service texts
- Advanced reporting
- Route optimization
- First month free
- Volume discounts
- Dedicated account manager
- Priority support
- Custom integrations
- Onboarding assistance
Note: Skimmer recently increased pricing from $1 to $2/pool for the Scaling Up tier (a 100% increase), which has been a point of frustration for some existing customers.
Key Features
Pros & Cons
- Excellent customer support with live phone help
- Easy to use, intuitive interface
- Pool-industry specific (not generic FSM)
- Professional service emails impress customers
- Offline mode works without internet
- Unlimited users (no per-tech fees)
- Route optimization saves time
- Strong chemical tracking features
- Recent 100% price increase upset many users
- Android app has stability issues (crashes, freezes)
- Pushing users toward Skimmer billing vs QuickBooks
- Difficult to export data if you want to switch
- Some features locked behind higher tiers
- Photo quality issues reported by some users
- Time tracking can be unreliable
What Users Are Saying
Who Should Use Skimmer?
Best For:
- Mid-size pool companies (50-500 pools) wanting a comprehensive all-in-one solution
- Companies prioritizing customer communication with professional service emails and a customer portal
- iPhone/iOS users who will get the best mobile experience
- Companies ready to use Skimmer's native billing and payment processing
- Teams wanting excellent support with phone-based customer service
Not Ideal For:
- QuickBooks-dependent companies who don't want to change their billing workflow
- Android-only teams (though the app is improving)
- Very price-sensitive solo operators concerned about the recent price increases
- Companies that may want to switch software later (data export is difficult)
Skimmer Alternatives
See our complete Pool Service Software Comparison Guide for a detailed breakdown of all options.
Frequently Asked Questions
How much does Skimmer cost per month?
Skimmer costs $1-2 per pool per month depending on your tier, with a minimum of $49/month (Getting Started) or $98/month (Scaling Up). Enterprise pricing is custom for companies with 1,000+ pools.
Does Skimmer integrate with QuickBooks?
Yes, Skimmer offers QuickBooks integration, though the company has been pushing users toward their native billing and payment processing features. Some users report frustration with this approach.
Is Skimmer better on iPhone or Android?
Skimmer generally performs better on iPhone/iOS. The Android app has historically had more stability issues including crashes and freezes, though recent updates have improved performance.
Can I export my data from Skimmer?
Data export from Skimmer is limited. Multiple users have reported that it's "nearly impossible to transfer information out" if you want to switch to a different platform.
Does Skimmer work offline?
Yes, Skimmer's mobile app works offline and automatically syncs data when an internet connection is restored. This is one of the platform's strongest features.
Company Information
| Founded | 2017 |
|---|---|
| Headquarters | Austin, TX |
| Founder | Ron Hash |
| Total Funding | $84 million (Series C: $74M in Oct 2024) |
| Investors | Mainsail Partners, Unbundled Capital |
| Customer Count | 29,000+ pool service professionals |
| Pools Managed | 700,000+ in North America |
| Website | getskimmer.com |