How to Cancel Jobber (2026 Guide)
Field service management for home service businesses
How to Cancel Jobber
Want to close your Jobber account? Follow these steps.
- Log in to Jobber. Go to getjobber.com and sign in.
- Export your data first. Go to Settings and find the Data Export option. Download your clients, jobs, and invoices as CSV files. Keep these safe.
- Go to Settings. Click on your company name or gear icon in the top right corner.
- Find Subscription or Billing. Look for your plan details inside the Settings menu.
- Cancel your plan. Click "Cancel Plan" or "Cancel Subscription" and follow the steps. Jobber may ask why you are leaving.
- Confirm the cancellation. Check your email for a confirmation message. Save it.
Things to Know Before You Cancel
- Export all your data first. Client records, job history, and invoices should all be downloaded before you cancel.
- Check if you are on a monthly or yearly plan. Yearly plans may not be refunded for unused months.
- Your access continues to the end of the billing period. You are not cut off the moment you cancel.
- Download any invoices you need. Save PDF copies of important invoices before the account closes.
- Notify your team. If others use your Jobber account, let them know before you switch.
Common Reasons Pool Pros Cancel Jobber
- Jobber is built for general field service, not pool companies. It does not have chemical tracking or pool-specific features.
- It costs $69 to $349 per month — much more than pool-specific software.
- No AI receptionist to answer missed calls.
- Chemical logs and water readings are not built in.
- Too many features for work types that pool pros do not use.
- The mobile app feels bulky for quick pool service stops.
What to Use Instead
PoolDial is built specifically for pool service companies. It costs $2 per pool per month — far less than Jobber for most pool businesses.
PoolDial gives you:
- Chemical tracking and dosing tools
- An AI receptionist that answers calls 24/7
- Route optimization and GPS tracking
- Invoicing, autopay, and a customer portal
- A mobile app made for pool techs in the field
Read the PoolDial vs Jobber comparison or the Jobber review to see how they compare side by side.
Start your free trial at PoolDial — no credit card required.
Frequently Asked Questions
Will I lose my data if I cancel Jobber?
Export your client list, invoices, and job history before canceling. Jobber lets you export data as a CSV from your account settings. Do this before your account closes.
Is there a cancellation fee?
Jobber is billed monthly or annually. Monthly plans can be canceled at any time. If you are on an annual plan, you may not receive a refund for unused months. Check your plan details first.
Is Jobber good for pool service companies?
Jobber is a general field service app. It was not built for pool service. It lacks chemical tracking and pool-specific features. PoolDial is purpose-built for pool companies.
How does PoolDial compare in price to Jobber?
Jobber costs $69 to $349 per month. PoolDial costs $2 per pool per month and includes an AI receptionist, route optimization, and a mobile app — often at a lower total price for pool companies.