Cody SMS Opt-In
Last Updated: April 2026
How Cody SMS Works
Cody is your AI business assistant built into PoolDial. With SMS enabled, you can text Cody from anywhere — no need to open the app. Ask about a customer's gate code, check tomorrow's route, look up a service history, or get help with chemical dosing. Cody will never send you an unsolicited first message.
Opt-In Flow
- Step 1: Open your PoolDial dashboard or mobile app and navigate to Cody SMS settings
- Step 2: Enter your mobile phone number
- Step 3: Receive a 6-digit verification code via text message
- Step 4: Enter the code to confirm — your phone is now linked to Cody
Once verified, you can text your PoolDial number and Cody will respond.
Message Types
Cody SMS sends the following types of messages:
Message Frequency
Message frequency depends entirely on your usage. Cody only responds when you text first — there are no automated or scheduled messages. You control the conversation.
Message and Data Rates
Standard message and data rates from your carrier may apply. PoolDial does not charge separately for Cody SMS — it is included in your subscription plan.
How to Opt Out
You can stop receiving Cody SMS messages at any time:
- Reply STOP to any Cody text message to unsubscribe
- Unlink your phone in Cody SMS settings in the dashboard or mobile app
- Reply HELP to any message for support information
After opting out, you will receive one final confirmation message. You can re-link your phone number at any time.
Privacy & Data Use
Your phone number and SMS consent data are used solely to deliver Cody AI assistant responses. Your phone number is not shared with or sold to third parties for marketing purposes. For complete details on how we handle your data, see our Privacy Policy.
Supported Carriers
Cody SMS is compatible with all major US carriers including AT&T, Verizon, T-Mobile, and most regional carriers.
Contact Us
If you have questions about Cody SMS or need help managing your preferences:
- Email: [email protected]
- Phone: (602) 935-8527
- Reply HELP to any Cody text message