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Cody SMS Opt-In

Last Updated: April 2026

By entering your phone number and confirming with the 6-digit verification code, you consent to receive SMS messages from Cody, PoolDial's AI business assistant. Cody will respond to your text messages with answers about your customers, routes, schedule, and business. Msg & data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

Privacy Policy  ·  Terms of Service

How Cody SMS Works

Cody is your AI business assistant built into PoolDial. With SMS enabled, you can text Cody from anywhere — no need to open the app. Ask about a customer's gate code, check tomorrow's route, look up a service history, or get help with chemical dosing. Cody will never send you an unsolicited first message.

Opt-In Flow

  • Step 1: Open your PoolDial dashboard or mobile app and navigate to Cody SMS settings
  • Step 2: Enter your mobile phone number
  • Step 3: Receive a 6-digit verification code via text message
  • Step 4: Enter the code to confirm — your phone is now linked to Cody

Once verified, you can text your PoolDial number and Cody will respond.

Message Types

Cody SMS sends the following types of messages:

AI Assistant Responses

When you text Cody a question, Cody responds with an answer. Examples: customer lookups, route details, service history, chemical calculations, and business insights.

Verification Code

A one-time 6-digit code sent when you link your phone number. This is the only message Cody sends without you texting first.

Message Frequency

Message frequency depends entirely on your usage. Cody only responds when you text first — there are no automated or scheduled messages. You control the conversation.

Message and Data Rates

Standard message and data rates from your carrier may apply. PoolDial does not charge separately for Cody SMS — it is included in your subscription plan.

How to Opt Out

You can stop receiving Cody SMS messages at any time:

  • Reply STOP to any Cody text message to unsubscribe
  • Unlink your phone in Cody SMS settings in the dashboard or mobile app
  • Reply HELP to any message for support information

After opting out, you will receive one final confirmation message. You can re-link your phone number at any time.

Privacy & Data Use

Your phone number and SMS consent data are used solely to deliver Cody AI assistant responses. Your phone number is not shared with or sold to third parties for marketing purposes. For complete details on how we handle your data, see our Privacy Policy.

Supported Carriers

Cody SMS is compatible with all major US carriers including AT&T, Verizon, T-Mobile, and most regional carriers.

Contact Us

If you have questions about Cody SMS or need help managing your preferences:

  • Email: [email protected]
  • Phone: (602) 935-8527
  • Reply HELP to any Cody text message

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