Back to Resources

How to Cancel ProValet (2026 Guide)

Parker Conley • April 2026

ProValet

Field service software for pool and lawn companies

Pricing: varies

How to Cancel ProValet

Here is how to cancel your ProValet subscription.

Log in to ProValet. Go to provalet.io and sign into your account.
Export your data first. Look for an export or backup option in your account settings. Download your customer list and job records as a CSV.
Open Account Settings. Click your name or the settings menu in the top navigation.
Find your Subscription or Billing section. Look for your plan details inside settings.
Cancel your plan. Click the cancel option and follow the prompts. If you cannot find it, contact ProValet support.
Confirm the cancellation. Ask for written or email confirmation that your account will not renew.

Things to Know Before You Cancel

Export your data before anything else. Save customer and job records before the account closes.
Check your billing terms. ProValet pricing varies — confirm whether you owe anything for the current period.
Contact support if you get stuck. If the cancellation option is not obvious in the app, reach out to their support team directly.
Have your new software set up first. Get your PoolDial account ready before you cancel ProValet so there is no gap in service.
Let your team know. Tell any staff using ProValet about the switch date in advance.

Common Reasons Pool Pros Cancel ProValet

ProValet is still a newer platform — features are still being built out.
No AI receptionist to handle missed calls.
Route optimization tools are limited compared to dedicated options.
Less proven track record than more established software.
Pricing is not always transparent upfront.
Support can be slow during busy periods.

What to Use Instead

PoolDial is built specifically for pool service and priced at $2 per pool per month. No contracts. No complexity.

PoolDial gives you:

Chemical tracking and dosing tools
An AI receptionist that answers calls 24/7
Route optimization and GPS tracking
Invoicing, autopay, and a customer portal
A fast mobile app for Android and iPhone

Read the PoolDial vs ProValet comparison to see how they stack up.

Start your free trial at PoolDial — no credit card required.

Frequently Asked Questions

Will I lose my data if I cancel ProValet?

Export your customer list and job history before canceling. Save the files before your account closes. Contact ProValet support if you need help finding the export option.

Is there a cancellation fee?

ProValet pricing varies by plan. Check your subscription terms for any cancellation requirements. Contact their support team to confirm your exit options.

How does PoolDial compare to ProValet?

PoolDial includes an AI receptionist, route optimization, GPS tracking, chemical tracking, and a customer portal at $2 per pool per month. ProValet is a newer platform still building out features.

Can I import ProValet customers into PoolDial?

Yes. Export your customer data from ProValet as a CSV and upload it to PoolDial. Your customers, addresses, and contact info will import quickly.