Service Log

stop writing chemical readings on a piece of paper in your truck

Overview

Customer List

Every pool visit should leave a record. What was done, what was found, and what needs attention next time. Your customer list is the starting point for everything.

Customer list with service records
In the Field

Stop Detail

Your tech opens the stop and sees everything: the service checklist, timer, and customer notes. No digging through apps or calling the office. It's all right there.

Stop detail with checklist and timer
In the Field

Service Checklist

The service checklist is fully customizable. Add items, reorder them, and require photos for accountability. Your techs follow the same process at every pool.

Customizable service checklist
In the Field

Complete Stop

When the stop is complete, one tap logs the visit. Duration, checklist, chemicals, and notes all sync to the office instantly.

One-tap stop completion
Dashboard

Service History

Back in the office, every service visit is logged with the date, duration, checklist items, and tech notes. When a customer calls, you've got the answer before they finish the question.

Service history with dates and details
Dashboard

Customer Overview

The full service timeline for every customer, searchable, exportable, and always up to date. You'll never lose track of what's been done.

Complete customer service timeline

some single polers who use PoolDial:

FNS Pool Service and Repairs Gottlieb's Premier Pool & Spa Precision Pool & Patio
Parker Conley

I know how most pool guys track their chemical readings. They don't. Or they scribble numbers on a clipboard. Or they type them into the notes app on their phone with no structure whatsoever. "Johnson pool, cl 3, ph 7.4, added 2 tabs." Good luck finding that six months from now.

Some guys use a spreadsheet. Some use a notebook that lives in the center console and gets soaked in pool water twice a week. Some just try to remember.

I'm one guy and I built PoolDial for single polers like you.

The service log in PoolDial lets you log chemical readings straight from your phone at every stop. Chlorine, pH, alkalinity, CYA, calcium hardness, salt, filter PSI. Tap the numbers in, hit save, move on. Takes about 15 seconds.

PoolDial stop detail view on phone PoolDial chemical readings entry on phone

stop detail on the left, chemical readings on the right. that's it.

Every reading gets saved to that customer's history. So next week when you pull up to the same pool, you can see exactly what the numbers were last time. And the time before that. And every time you've ever been there.

I built this because every pool guy I talked to was doing the same thing. Keeping readings in their head or on paper and then losing it. Then a customer calls and says "what was my chlorine last month?" and you have no answer.

Here's what the service log does:

30-day free trial. if you ask me I'll onboard you for free.

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The LSI stuff is actually really useful. PoolDial calculates it automatically every time you log readings. You don't have to pull out a chart or use a separate calculator. It just tells you if the water is corrosive, scaling, or balanced. Green means good. Red means fix it.

Same thing with dosing. You enter what the readings are and PoolDial tells you how much of each chemical to add based on the pool's volume. No more mental math in the Texas heat trying to remember how many ounces of muriatic acid to add to a 15,000 gallon pool to drop pH by 0.2.

You can also attach photos to any service visit. Took a picture of a cracked pump lid? It's saved right there with the date and the readings. Customer says their pool was green when you came? You've got the photo that proves it wasn't.

Notes too. "Dog got out again, had to chase it back in." "Homeowner asked about a heater install." "Filter needs replacing next month." All saved, all searchable, all tied to the right customer.

If you're using Skimmer or a spreadsheet right now, I'll transfer all your data over for free. Just sign up and ask.

written about in:

Pool Magazine AQUA Magazine

free for 30 days. I'll set everything up for you if you want.

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more features:

Customers Routes Billing Cody (AI Chat)

suggested reading:

How to Start a Pool Service Business Pool Service Pricing Guide Best Pool Service Software

suggested tools:

Chemical Dosage Calculator LSI Calculator CYA Calculator