ProValet Review 2026: Pricing, Features, Pros & Cons
Route management software with Uber-like customer experience
What is ProValet?
ProValet is a cloud-based business automation platform designed specifically for recurring, route-based service companies. While it serves pool, lawn, and home watch businesses, it has a strong focus on the pool service industry, targeting companies managing 150 to 2,500+ recurring accounts.
What sets ProValet apart is their "Uber-like" approach to customer experience. Homeowners get a free mobile app with "On The Way!" alerts, live service notifications, the ability to rate services, tip technicians, and pay bills directly from the app. This consumer-focused approach is relatively unique in the pool service software market.
ProValet Pricing (2026)
- Full Master Dashboard access
- Unlimited service addresses
- Unlimited customers
- Free Homeowner App (iOS & Android)
- Free Technician App
- Unlimited support & coaching
- No long-term contract
- +$59/month per additional tech
- Everything in Monthly Plan
- Full Master Dashboard access
- Unlimited service addresses
- Unlimited customers
- Free Homeowner App (iOS & Android)
- Free Technician App
- Unlimited support & coaching
- +$590/year per additional tech
Pricing Example: A pool company with 3 technicians would pay $149 + ($59 × 2) = $267/month, or $2,670/year on the annual plan.
Key Features
Pros & Cons
- Unique homeowner app with Uber-like experience
- Customers can rate, tip, and pay through the app
- "On The Way!" alerts improve customer experience
- Quick onboarding—most launch within days
- US-based support team with coaching included
- QuickBooks Online integration reduces admin work
- Offline mode for field technicians
- Guided migration from Skimmer, ServiceTitan, etc.
- Saves 6-8 hours per week according to users
- Per-technician pricing adds up quickly for larger teams
- $149/month base is higher than some competitors
- Still improving based on user feedback (has glitches)
- Limited ability to create custom forms
- Less pool-specific features than dedicated pool software
- No chemical tracking or LSI calculator
- Newer platform with less market presence
What Users Are Saying
Users have been generally positive about ProValet, particularly praising the ease of use for both technicians and homeowners, and the streamlined workflow from invoicing to scheduling. According to ProValet, users report saving 6-8 hours per week, eliminating billing errors, and improving cash flow through automated payments.
Some users note that the platform is "not without its glitches" and would like more flexibility to create custom forms and save additional customer information. The team continues to improve the platform based on user feedback.
Who Should Use ProValet?
Best For:
- Mid-size recurring service companies (150-2,500+ accounts) wanting to improve customer experience
- Companies prioritizing customer satisfaction with app-based communication and real-time updates
- QuickBooks Online users needing tight accounting integration
- Businesses wanting to stand out with a consumer-grade app experience
- Companies migrating from Skimmer or ServiceTitan (ProValet offers guided migration)
Not Ideal For:
- Solo operators or very small companies who may find the pricing too high
- Companies needing deep pool-specific features like water chemistry tracking or LSI calculators
- Budget-conscious buyers looking for the lowest cost option
- Large teams where per-tech pricing becomes expensive (5+ techs = $385+/month)
ProValet Alternatives
Frequently Asked Questions
How much does ProValet cost per month?
ProValet costs $149/month base (includes unlimited admins + 1 technician), with each additional technician costing $59/month. Annual plans offer 2 months free: $1,490/year base + $590/year per additional tech.
Does ProValet integrate with QuickBooks?
Yes, ProValet integrates seamlessly with QuickBooks Online, automatically syncing invoices and payments to reduce administrative overhead and accelerate cash flow.
What makes the ProValet homeowner app special?
ProValet provides a free mobile app for homeowners with Uber-like features: "On The Way!" alerts when technicians are en route, live service notifications, digital service logs, the ability to rate services, tip technicians, and pay bills directly through the app.
How long does it take to get started with ProValet?
Most companies launch within days, not weeks. ProValet handles data import, setup, and technician onboarding with personalized support from their US-based team, including guided migration from Skimmer, ServiceTitan, or spreadsheets.
Does ProValet have pool-specific features?
ProValet is designed for route-based service companies broadly (pool, lawn, home watch) rather than being pool-specific. It lacks features like water chemistry tracking, LSI calculators, and chemical dosage logging that dedicated pool software provides.
Company Information
| Headquarters | United States |
|---|---|
| Target Market | 150-2,500+ recurring accounts |
| Industries Served | Pool service, lawn care, home watch |
| Key Integration | QuickBooks Online |
| Mobile Apps | Technician App + Homeowner App (iOS & Android) |
| Website | provalet.io |