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PoolTrackr Review 2026: Pricing, Features, Pros & Cons

Parker Conley Parker Conley • Last updated: January 2026
🇦🇺
Australia & New Zealand Only
PoolTrackr is currently only available in Australia and New Zealand. The company has announced plans to expand to the USA, but no specific launch date has been confirmed. US pool service companies should consider alternatives like Skimmer, Pool Brain, or PoolDial.
PoolTrackr

Pool service software from the pool to the store

Founded: Australia HQ: Australia Pools: 800,000+ Partners: Poolwerx, BioGuard, Reece
$45-104
per month
3.0/5
Capterra Rating
AU/NZ
Availability
30-day
Free Trial
3.0
★★★☆☆
Based on Capterra & SoftwareWorld reviews
Ease of Use
2.8
Customer Service
3.2
Features
3.3
Value for Money
2.7

What is PoolTrackr?

PoolTrackr is a comprehensive pool management platform from Australia, designed for both pool service technicians and pool retail stores. The platform integrates business management, water testing, and mobile technology to provide an end-to-end solution for the pool industry.

The software manages over 800,000 pools and has partnerships with major industry players including Poolwerx (the largest pool franchise in Australia), BioGuard, and Reece. PoolTrackr differentiates itself by offering both field service features and in-store water testing capabilities in a single platform.

PoolTrackr Pricing (2026)

Lab Plan
$45 /month (AUD)
For in-store water testing
  • Water testing & analysis
  • Chemical calculator
  • Customer database
  • Treatment recommendations
  • Email notifications
Pro Plan
$104 /month (AUD)
Lab + Field combined
  • All Lab Plan features
  • All Field Plan features
  • White-label options
  • Advanced analytics
  • Priority support

Note: Prices are in Australian Dollars (AUD). A 30-day free trial is available with no credit card required.

Key Features

🌊
Water Testing
Chemical calculator compatible with major suppliers, wireless device integration
📋
Route Optimization
Integrated mapping tools, GPS navigation, real-time tracking
💰
Invoicing & Payments
Automated billing, Stripe integration, on-site payment processing
📱
Mobile App
iOS and Android apps with GPS navigation and photo documentation
📈
Analytics Dashboard
Performance tracking, business insights, customer trends
🔗
Integrations
Xero accounting, Stripe payments, Lightspeed POS
👤
Customer Portal
Service history, water test results, upcoming appointments
💬
Technician Messaging
In-app communication between office and field staff
🏙
Franchise Support
White-label options, multi-location management, brand customization

Pros & Cons

👍 Pros
  • Pool-industry specific with strong water testing features
  • Built-in chemical calculator with dosage recommendations
  • Wireless integration with Palintest and SpinLab devices
  • Combined retail store and field service capabilities
  • Strong franchise support (used by Poolwerx)
  • 1-on-1 onboarding support included
  • 30-day free trial, no credit card required
👎 Cons
  • Only available in Australia and New Zealand
  • App can be slow and confusing according to some users
  • Interface not as polished as some competitors
  • Limited integration options compared to US alternatives
  • Pricing in AUD may cause currency conversion issues
  • No QuickBooks integration (uses Xero instead)

Who Should Use PoolTrackr?

Best For:

  • Australian and New Zealand pool companies looking for a local solution
  • Pool retail stores needing in-store water testing with field service
  • Franchisees (especially Poolwerx operators) requiring standardized systems
  • Companies using Xero for accounting instead of QuickBooks
  • Teams with Palintest or SpinLab water testing devices

Not Ideal For:

  • US, UK, or other international pool companies (not available)
  • QuickBooks users who need that specific integration
  • Companies wanting a highly polished mobile experience
  • Solo operators who may find it more complex than needed

PoolTrackr Alternatives for US Companies

Frequently Asked Questions

Is PoolTrackr available in the United States?

No, PoolTrackr is currently only available in Australia and New Zealand. The company has indicated they plan to expand to the USA, but no specific launch date has been announced. US pool companies should look at alternatives like Skimmer, Pool Brain, or PoolDial.

How much does PoolTrackr cost?

PoolTrackr offers three plans: Lab Plan at $45 AUD/month for in-store water testing, Field Plan at $59 AUD/month for pool service companies, and Pro Plan at $104 AUD/month combining both features. A 30-day free trial is available.

Does PoolTrackr integrate with QuickBooks?

No, PoolTrackr integrates with Xero for accounting, not QuickBooks. This may be limiting for US companies if/when the platform becomes available, as QuickBooks is more common in the American market.

What water testing devices work with PoolTrackr?

PoolTrackr integrates wirelessly with Palintest and SpinLab water testing devices, allowing automatic data transfer from the testing equipment to the software.

Is PoolTrackr good for franchises?

Yes, PoolTrackr has strong franchise support with white-label options and is used by Poolwerx, Australia's largest pool franchise. It offers multi-location management and brand customization features.

The Bottom Line
PoolTrackr is a solid pool service platform with unique water testing integrations and strong franchise support—but only if you're in Australia or New Zealand. For US pool companies, the platform simply isn't available yet. Australian users will find it a comprehensive solution, especially those running both retail stores and service operations, though the mobile app experience could use polish.

Company Information

Headquarters Australia
Availability Australia & New Zealand only
Pools Managed 800,000+
Key Partners Poolwerx, BioGuard, Reece
Integrations Xero, Stripe, Lightspeed, Palintest, SpinLab
Website pooltrackr.com