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How to Create a Work Order (Mobile)

Parker Conley Parker Conley · March 20, 2026
How to Create a Work Order (Mobile)
Also available: Web App Version →

This guide walks you through how to create a work order (mobile) in PoolDial, step by step.

This guide covers 7 steps and takes about a minute to complete.

Video Walkthrough

Prefer to watch? Here's a full video walkthrough of How to Create a Work Order (Mobile).

1. Tap + to open the quick-add menu

Tap the + floating button at the bottom right of any screen to open the quick-add menu.

Tap + to open the quick-add menu

2. Tap Work Order in the menu

Tap Work Order in the menu to open the creation form.

Tap Work Order in the menu

3. Select the work order type

Select the work order type — Service Call, Repair, Opening, Closing, and more. Tap the one that fits the job.

Select the work order type

4. Search for a customer and tap to select

Type a customer name in the search box and tap their name to link the work order to their account.

Search for a customer and tap to select

5. Set the scheduled date and estimated duration

Set the scheduled date and an optional time. You can also assign it to a route here.

Set the scheduled date and estimated duration

6. Add a description and internal notes

Add a description of the work and any internal notes the tech should see.

Add a description and internal notes

7. Tap Create Work Order to save

Tap Create Work Order to save. It will appear in the work orders list and on the technician's schedule.

Tap Create Work Order to save

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