Pool Brain Review 2026: Pricing, Features, Pros & Cons
AI-powered pool service software with intelligent alerts and analytics
What is Pool Brain?
Pool Brain is an AI-powered pool service software designed to help pool service companies manage their technicians, optimize routes, and automatically analyze job data. Founded with a focus on quality control and accountability, Pool Brain differentiates itself with intelligent alerts that notify you when something needs attention, and automated workflows that ensure consistent service delivery.
The platform is particularly well-suited for larger pool service companies that want to maintain high service quality while scaling their operations. Pool Brain automatically analyzes job data and alerts you to things you need to see, eliminating the need for random follow-ups and reducing time wasted checking on routine services.
Pool Brain Pricing
Pool Brain uses a per-user pricing model, making it one of the more affordable options for larger teams compared to per-route pricing used by competitors.
- Chemical dosing instructions
- Route optimization
- Checklists and guided workflows
- Photo/video documentation
- Cost tracking
- Equipment tracking
- Automatic alerts
- All Standard features
- Automatic billing
- QuickBooks Online integration
- Customer portal
- Advanced analytics
- API access
- Priority support
Note: Pool Brain does not have built-in payment processing. You may need to use a separate billing software or integrate with QuickBooks for payment collection.
Key Features
Pros and Cons
✓ Pros
- Excellent for technician accountability and quality control
- Intelligent alerts eliminate need for manual follow-ups
- Per-user pricing is affordable for larger teams
- Highly customizable checklists and workflows
- Great customer support with direct founder access
- Detailed analytics help identify trends and issues
- Works offline with no signal needed
- QuickBooks Online integration available
✗ Cons
- Significant battery drain on mobile devices (major complaint)
- Recent app updates have caused frustrating bugs
- Route optimization can be problematic after updates
- No built-in payment processing
- Photo requirements can feel excessive to some techs
- Steep learning curve for full feature utilization
- Mobile app rating (2.8) much lower than web platform
- Requires credit check for billing features
What Users Say
"It's easy to use, has robust features, features great route optimization, and provides helpful reports & alerts. Extremely satisfied. I have tried multiple pool maintenance software solutions and Pool Brain is the best."
"We are a better service provider because of Pool Brain. It truly comes down to whether or not YOU'RE ready or 'good enough' for Pool Brain, not the other way around. Pool Brain will put a magnifying glass on your weak areas, and force you to provide a better service with its automatic parameters and customizable alerts."
"I've used the Pool Brain app for a few years now and it's much more detailed oriented than other apps like Skimmer. I would highly recommend this app to larger companies who want to keep their quality of work high while also growing into a larger business."
"I've been using nothing but pool brain to track my pools; and whatever update you guys just did absolutely ruined it. I can't even open my route map to properly optimize it; and on top of that I can no longer see when my pools are done on the route map. Very frustrating to say the least. Keep it the way it was and quit trying to fix something that isn't broken."
"Utilizing Poolbrain is an integral part of my job and it's hands down one of the worst pieces of software I have ever used. Despite being what's essentially a spruced-up Spreadsheet, this app somehow uses .5% of my phone battery every minute I have it open."
Pool Brain Alternatives
| Software | Best For | Starting Price | Rating |
|---|---|---|---|
| PoolDial | AI-powered automation & phone handling | $99/month | 4.9/5 |
| Skimmer | Solo operators to mid-size companies | $49/month | 4.7/5 (218 reviews) |
| Pool Service Software (PSS) | Budget-conscious small businesses | Free (up to 10 clients) | 4.1/5 (39 reviews) |
Frequently Asked Questions
Our Verdict
Pool Brain is an excellent choice for larger pool service companies that prioritize quality control and technician accountability. Its AI-powered alerts and detailed analytics provide valuable insights that can transform service delivery. However, the persistent battery drain issues and buggy app updates are significant drawbacks that affect daily field operations. If your priority is tight quality control and you can work around the mobile app issues, Pool Brain delivers unique value. For companies prioritizing technician experience and app reliability, alternatives like Skimmer may be a better fit.
Company Information
| Founded | 2018 |
|---|---|
| Headquarters | United States |
| Website | poolbrain.com |
| Support | Chat, Email, Phone |