When the Manufacturer Makes You Look Bad

Episode Summary

In this episode of the Talking Pools Podcast, hosts Peter, Shane, and Lee dive into the ongoing debate of "replace it versus fix it" within the pool industry. As new products continue to emerge, they emphasize the importance of checking parts availability and performance before offering them to clients, underscoring how the reputation of the equipment you sell directly impacts your own.

Peter and Lee share some amusing tales from the world of automatic cleaners, with Peter recalling a quirky model that would flip onto its back like a turtle, getting stuck in place. Lee, however, praises the reliability of the Dolphin robotic cleaner. Peter also shares a humorous anecdote about a customer who was so pleased with his automatic pool cleaner that he bought three more—one for each of his children.

Shane rounds out the conversation by discussing mineral pools and recaps an educational session hosted by Fluidra, which covered the growing trend of chlorine generation using magnesium chloride, potassium chloride, and other alternatives. This discussion offers listeners insights into emerging trends while reinforcing the importance of thoroughly vetting equipment before recommending it to customers.

Episode Chapters

• 00:00 Introduction
• 11:55 Discussion Continues
• 23:51 Deep Dive
• 35:47 Key Insights
• 47:43 Practical Tips