# PoolDial > Complete pool service software built for professionals. Manage customers, optimize routes, automate billing, track work orders, and handle calls — all in one platform. Built by Parker Conley / Idappaccayata, LLC. ## What PoolDial Is PoolDial is a SaaS platform for pool service businesses. It replaces spreadsheets, paper logs, and fragmented tools with one system that covers routing, CRM, billing, chemical tracking, AI-powered call handling, and a mobile app for technicians in the field. It scales from solo operators with 30 pools to multi-tech companies with 300+. ## Pricing - $2 per pool per month (flat, usage-based pricing) - $40/month minimum (for accounts under 20 pools) - 30-day free trial, no credit card required - Month-to-month, no contracts, cancel anytime - 100 AI credits per pool included monthly ($0.01/credit overage) - Payment processing: 3.2% + $0.30 per transaction - All features included in one plan — no tiers, no upsells ## Target Audience Pool service professionals: solo owner-operators, small to mid-size pool cleaning and maintenance companies, and growing multi-tech operations. Primarily US-based, with concentration in Sun Belt states (Arizona, Texas, Florida, California). ## Core Features ### In the Field - [Route Optimization](https://pooldial.com/features/routes.html): AI-powered route planning with drag-and-drop scheduling - [Mobile App](https://pooldial.com/features/mobile-app.html): iOS and Android app with offline mode for technicians - [GPS Tracking](https://pooldial.com/features/gps-tracking.html): Real-time technician location and route tracking - [Chemical Tracking](https://pooldial.com/features/chemical-tracking.html): Log readings, LSI calculations, dosing recommendations - [Inspections](https://pooldial.com/features/inspections.html): Digital pool inspection reports with photos - [Service Log](https://pooldial.com/features/service-log.html): Detailed service history per pool ### Office & Billing - [Customer Management](https://pooldial.com/features/customers.html): CRM with service history, notes, equipment, and documents - [Billing & Invoicing](https://pooldial.com/features/billing.html): Automated invoicing, Stripe payments, QuickBooks sync - [Work Orders](https://pooldial.com/features/work-orders.html): Job management for repairs and one-time services - [Quotes & Proposals](https://pooldial.com/features/quotes.html): Professional estimates with online approval - [Equipment Tracking](https://pooldial.com/features/equipment-tracking.html): Equipment inventory, warranties, and replacement history - [Analytics & Reports](https://pooldial.com/features/analytics.html): Business performance dashboards and reporting - [Service Agreements](https://pooldial.com/features/service-agreements.html): Digital service contracts with e-signatures ### AI & Communication - [AI Receptionist](https://pooldial.com/features/ai-receptionist.html): 24/7 AI-powered phone answering that books jobs and answers customer questions - [AI Chat Assistant (Cody)](https://pooldial.com/features/ai-chat.html): Business assistant accessible via dashboard, mobile app, and SMS - [Broadcast Messaging](https://pooldial.com/features/broadcast-messaging.html): Bulk SMS and email to customer segments - [Conversations](https://pooldial.com/features/conversations.html): Two-way SMS messaging with customers ### Online & Team - [Customer Portal](https://pooldial.com/features/customer-portal.html): Self-service portal for customers to view service history and pay invoices - [Website Builder](https://pooldial.com/features/website-builder.html): Simple website for pool service businesses - [Online Booking](https://pooldial.com/features/online-booking.html): Let customers request service online - [Team Management](https://pooldial.com/features/team-management.html): Role-based access for technicians, admins, and owners - [Dosing Calculator](https://pooldial.com/features/dosing-calculator.html): Built-in chemical dosing calculations - [Import & Export](https://pooldial.com/features/import-export.html): Migrate data from other platforms ## Competitor Comparisons PoolDial competes with other pool service software platforms. Key alternatives include: - [PoolDial vs Skimmer](https://pooldial.com/pooldial-vs-skimmer-presentation/): Skimmer is the most established pool service app - [PoolDial vs Pool Brain](https://pooldial.com/pooldial-vs-poolbrain-presentation/): Pool Brain focuses on AI-assisted pool care - [PoolDial vs Paythepoolman](https://pooldial.com/pooldial-vs-paythepoolman-presentation/): Paythepoolman is a legacy billing platform - [PoolDial vs Jobber](https://pooldial.com/pooldial-vs-jobber-presentation/): Jobber is a general field service platform - [PoolDial vs ServiceTitan](https://pooldial.com/pooldial-vs-servicetitan-presentation/): ServiceTitan targets large home service companies - [PoolDial vs HouseCall Pro](https://pooldial.com/pooldial-vs-housecallpro-presentation/): HouseCall Pro is a general field service platform - [PoolDial vs GorillaDesk](https://pooldial.com/pooldial-vs-gorilladesk-presentation/): GorillaDesk serves pool and lawn care - [Pricing Comparison](https://pooldial.com/compare/): Side-by-side pricing across platforms PoolDial differentiates with per-pool pricing (vs per-user or flat-rate), built-in AI receptionist and AI assistant, and being purpose-built for pool service (vs general field service tools). ## Free Tools & Calculators PoolDial offers 150+ free tools for pool professionals. Major categories: ### Chemistry Calculators - [Pool Chemical Calculator](https://pooldial.com/chemical-dosage-calculator.html): Dosing for chlorine, pH, alkalinity, CYA, calcium - [LSI Calculator](https://pooldial.com/lsi-calculator.html): Langelier Saturation Index - [Salt Calculator](https://pooldial.com/salt-calculator.html): Salt pool dosing - [CYA Calculator](https://pooldial.com/cya-calculator.html): Cyanuric acid management - [Breakpoint Chlorination Calculator](https://pooldial.com/breakpoint-chlorination-calculator.html) ### Business Pricing Tools - [Service Rate Calculator](https://pooldial.com/rate-calculator.html): Calculate what to charge per pool - [Price Increase Calculator](https://pooldial.com/price-increase-calculator.html): Plan rate increases - [ROI Calculator](https://pooldial.com/roi-calculator.html): Business ROI analysis - [Pool Route Calculator](https://pooldial.com/pool-route-calculator.html): Route valuation - [Revenue Estimator](https://pooldial.com/revenue-estimator.html) - [Pool Service Pricing Map](https://pooldial.com/pool-service-pricing-map.html): Average rates by region ### Equipment Tools - [Equipment Age Decoder](https://pooldial.com/equipment-age-decoder.html): Decode serial numbers to find equipment age - [Equipment Compatibility Checker](https://pooldial.com/equipment-compatibility-checker.html) - [Pump Energy Cost Calculator](https://pooldial.com/pump-energy-cost-calculator.html) - [VS Pump Savings Calculator](https://pooldial.com/vs-pump-savings-calculator.html) ### Business Generators - [Service Agreement Generator](https://pooldial.com/service-agreement-generator.html): Generate pool service contracts - [Invoice Generator](https://pooldial.com/invoice-generator.html) - [Business Plan Generator](https://pooldial.com/business-plan-generator.html) - [Price Increase Letter Generator](https://pooldial.com/price-increase-letter-generator.html) - [All Tools Directory](https://pooldial.com/resources/tools.html): Complete list of 150+ free tools ## Equipment Guides Detailed setup, troubleshooting, and configuration guides for 57 pool equipment models: - [Pentair Equipment](https://pooldial.com/equipment/pentair/): IntelliCenter, IntelliFlo, IntelliChlor, MasterTemp, and more - [Hayward Equipment](https://pooldial.com/equipment/hayward/): OmniLogic, AquaRite, EcoStar, TriStar VS, and more - [Jandy/Zodiac Equipment](https://pooldial.com/equipment/jandy/): AquaLink, AquaPure, JXi, and more ## Blog & Articles 1,100+ articles across these categories: - [Business Articles](https://pooldial.com/resources/articles.html): Starting a pool business, pricing strategy, hiring, growth - [Software Reviews](https://pooldial.com/resources/articles.html): In-depth reviews of pool service software platforms - [CPO Certification Guides](https://pooldial.com/resources/articles.html): State-by-state CPO certification info and study resources - [Equipment Troubleshooting](https://pooldial.com/resources/articles.html): Error codes, repair guides, and maintenance for major brands - [Pool Safety](https://pooldial.com/resources/articles.html): Drowning statistics, fence requirements, safety compliance - [Article Directory](https://pooldial.com/resources/articles.html): Searchable index of all articles ## Key Pages - [Homepage](https://pooldial.com/) - [Pricing](https://pooldial.com/pricing.html) - [Features](https://pooldial.com/features/) - [About](https://pooldial.com/about.html) - [Support](https://pooldial.com/support.html) - [Blog](https://pooldial.com/resources/blog.html) - [Resources](https://pooldial.com/resources/) - [Changelog](https://pooldial.com/changelog.html) ## Contact - Email: contact@pooldial.com - Phone: (602) 935-8527 - Support response time: typically within 24 hours on business days